I have an old 4x4 press I refuse to give up, it's not as fast but real accurate and it suits me. we moved to the reitrement home and in doing so the movers lost a box with my reloading stuff in it and manged to actually break my powder thrower! I'm thinking anvils and rubber mallets for these guys. anyway needed parts, send RCBS a note that I had bought a new powder drop and needed some other things the movers had lost so I could continue using the press. I was really hoping the stuff was still available. It's on the way, no charge, loyalty appreciated!!! I'm wowed! that's customer service. Just had to let somebody know.