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I ordered an upper from them. Then a little later that day changed my mind and contacted them requesting a refund. After talking to three different people trying to talk me out of it I was told cancelling would incur a 10% restocking fee. I argued that the item according to them was not yet in stock or even built. They directed me to look at their site that specifically stated all cancellations would incur a 10% restocking fee. And indeed it does say that. However, it should read a 10% penalty for doing business with them and then changing your mind. As nothing ordered was in stock.
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