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So, do you think it is better to buy locally, even though it seems to be at a premium price compared to what seems to be offered online?
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Yes, if the company you are buying it from is a legitimate safe company. They will be able to provide you with an education, install the safe properly, and service it in the future. You are also supporting your local economy.
I just got a call today from a small manufacturer that I do business with. They have a "dealer" who's nothing more than a website that sells safes at a discount. The local buyer saved a few dollars, but can not get into their safe.
Ordinarily, I'd instruct the buyer to have the people that sold it to them hop on a plane and fly down to fix it (they can't, and they wouldn't even if they could). I'm only going to fix it as a favor to the owner of the manufacturing company.
I don't mind working on safes purchased from myself, through a local competitor, or sold through a large contract directly from the manufacturer. I will not work on safes bought online if those safes are available locally. If the safe owner insists, they pay a premium which would eat up any savings they may have made with an online purchase. I say this as a guy who sells safes online himself. I still suggest buying them locally, when possible.