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As to the OP's situation, once the gun is back from Ruger you will have no greater chance of malfunction with it than a brand-new untested gun. Anything man-made can fail and you were simply unfortunate enough to get a gun with a defective part.
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Good advice, but only if the problem is related to a defective part. If the problem is related to a
design defect (and I'm not saying it is), the chance of another malfunction happening will
always be a possibility ready to rear its ugly head.