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I had a similar experience with a Swiss K31. They shipped it without the magazine, which should have a serial number matching the rifle. Later, a poster on the swiss rifle forums found it boxed in with his Mouser 98 in what sounded like pretty rough shape.
J&G shipped me another mag, but without matching numbers, the value of the rifle is diminished and I was offered no compensation other than shipping it back at my own cost for replacement. I realize that crap happens, but that's bad business.
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