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Years ago I got a used Blackhawk 357, it came with an extra set of custom grips but no screws for any grips!! [previous owner had lost them] I called ruger and asked about ordering some (I was ready to pay) but before I knew it, they had some in the mail to me for the price of FREE.
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Sierra,
Same situation. I had a 45 Colt Blackhawk, bought used. Had original style grips but no grip screw. I sent it in for another issue and asked if they could install (and charge me for) a grip screw. They sent another set of new grips!
And, they didn't charge me for the other work either.
THAT, is why there's now a Redhawk to go with my Blackhawk!