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Old October 24, 2013, 08:55 PM   #47
Darker Loaf
Senior Member
 
Join Date: October 25, 2012
Posts: 715
I think manufactures don't want to listen to a customer's analysis of a malfunction. I've had to send stuff in, sometimes twice, only to have it come back with the same problem. That's why I trust skilled gunsmiths. They listen and they can interpret what you are saying and act on it. But it irks me that I have to send it into somebody else instead of the original manufacturer taking care of it. This is a problem that extends beyond the gun world, too.

Some companies, FourSevens, Cold Steel, Springfield Armory, are responsive and generous. KWA (airsoft), Arsenal, EAA, blows.
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