The Firing Line Forums - View Single Post - Can't understand Midways Shipping strategy

rlc323 · April 16, 2013, 03:22 PM

Seems like the USPS is becoming the delivery service for the "last mile."

I expect that the shipper gets a good discount for using the two company service, and that is the thing that is driving this.

Customer service sort of gets thrown out when something goes wrong. A recent order of mine from Natchez left their company by DHL on April 4th. DHL got the package to the USPS processing facility in Mo on April 8th. Delivery from day one was scheduled for April 10th, which is six days from the ship date, but not bad. Unfortunately the package sat in Mo for 7 more days. It arrived the 15th of April. 11 days after originally shipped. The package may still be there had I not contacted Nachez who got it moving again on the 14th.

In this case I did have two shipping options $10.00 for DHL/USPS and $19.00 for UPS direct. I may spend the extra money next time for UPS.

April 16, 2013, 03:22 PM	#4
rlc323 Senior Member Join Date: January 23, 2013 Location: Forgottonia, Il Posts: 217	It is getting more common Seems like the USPS is becoming the delivery service for the "last mile." I expect that the shipper gets a good discount for using the two company service, and that is the thing that is driving this. Customer service sort of gets thrown out when something goes wrong. A recent order of mine from Natchez left their company by DHL on April 4th. DHL got the package to the USPS processing facility in Mo on April 8th. Delivery from day one was scheduled for April 10th, which is six days from the ship date, but not bad. Unfortunately the package sat in Mo for 7 more days. It arrived the 15th of April. 11 days after originally shipped. The package may still be there had I not contacted Nachez who got it moving again on the 14th. In this case I did have two shipping options $10.00 for DHL/USPS and $19.00 for UPS direct. I may spend the extra money next time for UPS.