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Send it back. Let them know this is the second time and that the same problem continues to manifest. If you don't send it back, you might as well throw it in the trash.
As far as paying for bore sighting, bore sight the thing yourself visually, tighten it down and zero it in. Start at 25 yards, 50 yards and then 100 yards. I've never payed any one to bore sight a scope and have never had an issue zeroing one in.
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"He who laughs last, laughs dead." Homer Simpson
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