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**Mal H** · November 25, 2002, 02:17 PM

I've been there many many times and the personnel are almost without exception first class and helpful. Ed Wages who runs the place couldn't be nicer or more knowledgeable and his people try to emulate his behavior.

Last Friday was the single exception to the above. However, they were severely understaffed on that day. One experienced person and one apparently learning the ropes. I think they were getting stressed out by the unexpected crowd. Still they were relatively cool and all worked out in the end. It was one of the rare occasions when they asked us to wrap it up after about an hour and 10 minutes or so since there was a waiting list. You can usually shoot for 1 1/2 or 2 hours if you wish if no one is waiting.

November 25, 2002, 02:17 PM	#5
Mal H Staff Join Date: March 20, 1999 Location: Somewhere in the woods of Northern Virginia Posts: 16,955	I've been there many many times and the personnel are almost without exception first class and helpful. Ed Wages who runs the place couldn't be nicer or more knowledgeable and his people try to emulate his behavior. Last Friday was the single exception to the above. However, they were severely understaffed on that day. One experienced person and one apparently learning the ropes. I think they were getting stressed out by the unexpected crowd. Still they were relatively cool and all worked out in the end. It was one of the rare occasions when they asked us to wrap it up after about an hour and 10 minutes or so since there was a waiting list. You can usually shoot for 1 1/2 or 2 hours if you wish if no one is waiting.