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Bacchus · March 26, 2002, 06:22 PM

I had a similar problem with a recent order. I called to order some binoculars and ammo and the salesperson stated that the price was a mis-print in the catalog. I had checked the web site before calling and it was the same as that in the catalog. The salesperson was rude over the phone so I cancelled the entire order.

Send 2 e-mails--one to the customer service link and the other to the general mail link--both on the "contact us" page.

One came back with a canned response apologizing for the mis-print and the other sent a 10. gift certificate towards my next order.

Give them a chance to earn your business and make things right for you.

March 26, 2002, 06:22 PM	#6
Bacchus Senior Member Join Date: July 3, 2001 Posts: 259	Send an e-mail to customer service I had a similar problem with a recent order. I called to order some binoculars and ammo and the salesperson stated that the price was a mis-print in the catalog. I had checked the web site before calling and it was the same as that in the catalog. The salesperson was rude over the phone so I cancelled the entire order. Send 2 e-mails--one to the customer service link and the other to the general mail link--both on the "contact us" page. One came back with a canned response apologizing for the mis-print and the other sent a 10. gift certificate towards my next order. Give them a chance to earn your business and make things right for you.