I was simply annoyed before. Lousy customer service is annoying but ultimately hurts the vendor. But to lied to like this ticks me off!
In refrence to your email we have no record of an order from Mark Gehl.
Excuse my language but thats a load of
CRAP !
Until about one week ago I could enter in the order # from the e-mail confirmation they sent me and track the lack of status. I tried today and found the "track order status" password protected. There is no user name and password on my return email.
I don't remember an email coming from you. Unfortunately we are a small business and we are inundated by calls and emails
You shouls have received a total of 6.
6/16 Sent to
[email protected] (reply to order confirmation)
6/24 Sent to
[email protected] (reply to order confirmation)
7/10 Sent to
[email protected] ,
[email protected] ,
[email protected] ,
[email protected]. This was a return of the Hot Stuff email sent 7/3.
I work not only in a small business but in customer service and if I tried to tell a customer that I was "inundated by calls and emails" I would be fired!!
Well Guys Make up your own minds but I think you all know where I stand on this.
Thanks,
Mark