Quote:
Originally Posted by Theohazard
While I agree that the LGS should give the OP his money back, it's not unusual for shops to not offer refunds on special orders. After all, what's the point of requiring payment up front on a special order if you can change your mind at any time and get your money back?
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I work at a large LGS.
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The point of no refunds on special orders is to keep the shop from getting stuck with inventory they can't sell. If the store hasn't lost any money, they have no right to refuse the cancellation.
I generally am passionate in my support for buying from the LGSs but, from what we know in this case, this LGS is a good example of why places like Walmart and Bud's do so well.