>>If I knew how to insert one of those smiley faces.....<<
Easy, Rob ... at least I can help you with that. Just type a colon and a right parenthesis and the emoticon should automatically pop up.
For info for all forum members, there are several emoticons available for your use, explanations of which are found in the "faq" section of the forum. I've found over the years that judicious use of emoticons can save a few cyber-punches from being thrown from time to time. Intonation of the written and spoken words vary so much that emoticons can often save the day.
Just be aware that the operative word here is "judicious." A little emoticoning (??) goes a long way.
----Mac Scott