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What do you expect from a craftsman?
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August 8, 2006, 09:14 AM
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FirstFreedom
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Join Date: May 31, 2004
Location: The Toll Road State, U.S.A.
Posts: 12,451
When will business owners learn that it is far far better to overquote the delivery time than underquote it - it's all about the expectation of the customer. If they like your work, they will order anyway, even with the longer quote.
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