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Old February 6, 2013, 05:05 PM   #21
Rick F
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Join Date: October 2, 2012
Posts: 71
Little update

I sent an email asking about getting the front strap checkered (+/- $200), and they told me I would have to pay the price for this service, plus the price to refinish it ($80), plus return shipping ($15). If I just get the defect fixed, the refinish cost and shipping is free. I tried to explain to her that if I get the defects covered, they will be FREE, so why would I be charged for these if I pay for the checkering? I questioned the lady, and she reiterated her previous stating "checkering is not a defect."


She also said it will take 12 weeks, regardless of if I just get it fixed, or if I also get it checkered.


I'm am NOT a happy camper so far.
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