"contacting me to fix a small problem"
How is it a small problem, exactly, to receive a broken product that is not at all what was ordered??
"String of emails"?
Two. Try two. I emailed twice, quite calm and collected. These I have saved if you want publically posted what was really said. I understand that I purchased a 17 dollar item, but I still expect a few things, call me old fashioned. Even cheap, I expect it to work. It is advertised as having a locking mechanism (didn't), being blue, being sharp, and being functional. It was none of the above.
This seller deserved negative feedback for his negative service. Had he corrected the problem, I would have withdrawn my feedback. This pratice is completely unscrupulous!
Could I get him in trouble for sending an automatic knife to Illinois?
Yes, surely.
But then again, I ordered it
. So I am dealing with this matter purely from the standpoint that I was ripped off, and I have documented email evidence where the Company refuses to give me what I paid for and refuses to refund my money.
Jon