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FirstFreedom · August 8, 2006, 09:14 AM

When will business owners learn that it is far far better to overquote the delivery time than underquote it - it's all about the expectation of the customer. If they like your work, they will order anyway, even with the longer quote.

August 8, 2006, 09:14 AM	#6
FirstFreedom Junior member Join Date: May 31, 2004 Location: The Toll Road State, U.S.A. Posts: 12,451	When will business owners learn that it is far far better to overquote the delivery time than underquote it - it's all about the expectation of the customer. If they like your work, they will order anyway, even with the longer quote.