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Old October 29, 2010, 02:19 PM   #1
Japle
Senior Member
 
Join Date: October 12, 2004
Location: Viera, Florida
Posts: 1,340
Botach customer service - Terrible!!

I ordered a set of Peltor ComTac IIs on 9/28 from Botach Tactical. Since then, I’ve sent emails trying to find out if they are going to sent them and if so, when.

No response.

I've called, but there's no answer and I get a recording saying the voicemail mailbox is full.

I just sent this email:

I ordered this item on 9/28 and haven't received it. "Order Status" on your website is blank.

I've sent two emails and gotten nothing back.

Nobody is answering your phone and your mailbox is full.

Are you still in business? Is anyone handling customer service?

What's going on?


I’d cancel the order, but I can’t get anybody to talk to me.

Does anyone know if they still have the doors open?
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