I missed the part with all the problems you're having. I would have returned it right away. Have you sent it yet? IME S&W hammers and triggers swap perfectly about 9 out of 10 times. A replacement hammer can be found pretty cheap and it may cure all the action ills.
The side plate sucks. May be able to carefully tweak it back. I have seen side plates for sale from cut up guns and one might fit.
Bad situation. Sorry.
Buying sight unseen is always a risk. I have been lucky. Out of maybe 100 guns off Internet auctions only one was really messed up.
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