Several months ago I ordered something from another company. It was shipped UPS and was supposed to be delivered by end of day. My understand was that end of day was 5:PM. I call UPS and got some smart arss with an Indian accent. I was being polite but he started off with an attitude. Seems end of day for a residential address is 11:PM. 11:PM? It arrived at 10:PM. I use FedX whenever its offered. Haven't had a problem with them.... yet.
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