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spacecoast · February 17, 2010, 05:49 PM

Very early Monday morning I purchased a 2" bobbed hammer S&W Model 64 from the J&G web site. It had been on the site for months. The order went through OK, I paid with a credit card and received a confirming email. I worked with my FFL yesterday to fax his info to J&G, and received another email confirming that they had received the FFL and were processing the order for shipment.

Late this afternoon I received a "Sorry, this item is sold out" email, no explanation offered and no alternative offer. I consider this to be terrible customer service and would/will discourage anyone from buying from these guys.

February 17, 2010, 05:49 PM	#1
spacecoast Senior Member Join Date: October 14, 2009 Location: Sunshine and Keystone States Posts: 4,461	Very bad experience with J and G Sales Very early Monday morning I purchased a 2" bobbed hammer S&W Model 64 from the J&G web site. It had been on the site for months. The order went through OK, I paid with a credit card and received a confirming email. I worked with my FFL yesterday to fax his info to J&G, and received another email confirming that they had received the FFL and were processing the order for shipment. Late this afternoon I received a "Sorry, this item is sold out" email, no explanation offered and no alternative offer. I consider this to be terrible customer service and would/will discourage anyone from buying from these guys.