Hi rauke, It has been my experience that the magazine is the most likely componet to fail in a semi-auto firearm.
Sounds to me like the follower is rotating and this should not happen unless it is 1. broken, or 2. not designed with enough support to keep it level under tension.
As buzz knox states the glock mags work very well even in the "higer capacity" models.
I don't know of a fix as such for the USA mag. but newbie may want to spend a little extra and get a mag that has proven itself dependable.
On the brighter side it makes good training for malfunction drills!
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