Guess I should have done my homework on Botach before ordering.
I got an email saying the item was backordered and to, "include my name on the subject line Ackah Sarbah when you respond so that I can cater to your demands in a timely manner".
Timely manner? No communication for a month is catering to customer's demands in a timely manner?
I have to address my emails to one specific guy (?) to get any action?
I told Sarbah to cancel my order and re-ordered from Optics Planet. I've had very good treatment from them.
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