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Old October 29, 2010, 06:32 PM   #4
Japle
Senior Member
 
Join Date: October 12, 2004
Location: Viera, Florida
Posts: 1,340
Guess I should have done my homework on Botach before ordering.

I got an email saying the item was backordered and to, "include my name on the subject line Ackah Sarbah when you respond so that I can cater to your demands in a timely manner".

Timely manner? No communication for a month is catering to customer's demands in a timely manner?

I have to address my emails to one specific guy (?) to get any action?

I told Sarbah to cancel my order and re-ordered from Optics Planet. I've had very good treatment from them.
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