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I bought a BioVault 2.0 about 3 months ago.
Thought it was some cool technology.
I'm less than enchanted with mine also.
Unreliable read on my fingers... sometimes have to drag my finger(s) across the reader up to 10 times.
Zero customer service response.
I now just leave it open when I'm home & remember to close it when I leave the house.
I really feel foolish for buying it.
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