There is a pretty easy way to remember things for non-LE during shootings in public. In order of preference:
1. Get out. Get out of the building/business if you can safely do so.
2. Get away. Get as far away from the action spot as you safely can.
3. Get cover/concealement. If you can't get away, find something to block bullets and/or hide you.
4. Get defensive. Wait for the BG to come to you or target you. Then respond with whatever you have.
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