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The indexing issue bothered me when I first got the press also. The problem was that I was moving the lever too fast, and then when I tried adjusting it I ruined the internal plastic ratchet making matter worse.
Once I figured out what the problem was, I replaced the ratchet with the free spare (the little plastic square that you had no idea what it was for) and then was more careful about doing smooth strokes with the lever. I haven't had a problem since.
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