The serial number would help them know which part to send you. A Model 85 made in the early 90s may not use the exact same parts as one made last year. If they just sent out random parts and didn't fit your gun, you'd be in the same boat as before, and they'd be out two sets of parts.
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Regret for the things we did can be tempered by time; it is regret for the things we did not do that is inconsolable."
-Sydney J. Harris
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