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Since it's story time I'll say I've personally had poor customer service from both HK and SIG, though I have seen notably more SIGs with issues than HKs.
Given that you bought it new, it couldn't hurt to call them and see what SIG says.
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Know the status of your weapon
Keep your muzzle oriented so that no one will be hurt if the firearm discharges
Keep your finger off the trigger until you have an adequate sight picture
Maintain situational awareness
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