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Sorry that you are having such bad luck.
S&W CS is very good.
My older pre-lock 686+ had timing issues after a year or 2 of ownership(2x). S&W fixed it with no questions. I had a 617 that had timing issues and S&W fixed it, too.
These were several years ago but I believe that their CS is as good as it was then or better.
I think the issues were from shooting fast DA. Now, I still shoot my 686+ fast which is now a DAO and I just accept the possible timing issue.
My other revolvers are treated with more gentleness.
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If I am to get a new revovler now, I get the Ruger GP100 over the new S&W 686.
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