I am new re-loader myself on a LnL only been reloading for about two months. I had a problem with the index and primer. I called Hornady and we were able to fix the problem in about three minutes and no issues after that. I am reloading 9mm and 45 ACP. Just load one case at a time until you get use to what each station dose. After you get comfortable with one put two cases in then work all the way up to five.