The Firing Line Forums - View Single Post - cabela's traditional hawken percussion rifle

mykeal · January 4, 2009, 12:59 PM

The treatment you received from the store's Customer Service rep is not Cabela's policy and must not be excused. Selling someone a gun with missing parts and then misapplying the warranty repair policy is completely unacceptable. I'll suggest you call the corporate Customer Service number and report the incident, including date, time and the names (if you have any) of the personnel involved. Customer Relations is 800-237-4444.

January 4, 2009, 12:59 PM	#9
mykeal Senior Member Join Date: October 8, 2006 Location: Northern Michigan Posts: 2,772	The treatment you received from the store's Customer Service rep is not Cabela's policy and must not be excused. Selling someone a gun with missing parts and then misapplying the warranty repair policy is completely unacceptable. I'll suggest you call the corporate Customer Service number and report the incident, including date, time and the names (if you have any) of the personnel involved. Customer Relations is 800-237-4444.