The Firing Line Forums - View Single Post - Savage Customer Service

NXMR · June 18, 2012, 11:21 AM

Hey there!

Thanks for the response.

I didn't go up the chain. I was so taken aback I just told the guy that firearm owners were a very vocal group and that I would spread the news about my experience with them as far and wide as I could.

I've been pretty impressed with Savage up until now. I thought that as good as my other Savage rifles were, that the whole company must be really packed tight, all up and down the line. I thought they would at least put forth some effort. Well, you know what they say about assuming - lol.

I've had bad customer service experiences with other companies (Para Ordnance for one - years ago - but at least they fixed the problem) but this guy was just... wow. Sleeping? Deaf?

June 18, 2012, 11:21 AM	#3
NXMR Member Join Date: June 9, 2011 Location: Nashville, TN Posts: 64	Hey there! Thanks for the response. I didn't go up the chain. I was so taken aback I just told the guy that firearm owners were a very vocal group and that I would spread the news about my experience with them as far and wide as I could. I've been pretty impressed with Savage up until now. I thought that as good as my other Savage rifles were, that the whole company must be really packed tight, all up and down the line. I thought they would at least put forth some effort. Well, you know what they say about assuming - lol. I've had bad customer service experiences with other companies (Para Ordnance for one - years ago - but at least they fixed the problem) but this guy was just... wow. Sleeping? Deaf?