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sinister1811 · November 6, 2009, 03:50 PM

I had a great experience with Ruger Customer Service. I had an issue with my SP101. They sent me a brand new gun. They also paid for shipping both ways. I had to pay the FFL transfer fee of $20 to my FFL, but I'm sure if I would have given that receipt to Ruger and had complained, they would have paid that as well.

November 6, 2009, 03:50 PM	#8
sinister1811 Member Join Date: July 20, 2005 Posts: 51	I had a great experience with Ruger Customer Service. I had an issue with my SP101. They sent me a brand new gun. They also paid for shipping both ways. I had to pay the FFL transfer fee of $20 to my FFL, but I'm sure if I would have given that receipt to Ruger and had complained, they would have paid that as well.