I have 2 Gunvault products. A Multi Deluxe and a Microvault for car/travel. Both of these units failed for various reasons at about 6 months of age. Cannon Safe who owns Gunvault cheerfully sent me replacements within a week and those are fine so far. Everybody gets lemons on occasion. Cannon stands behind their product IMO. i can recommend them for what they are designed to do, which is basically to keep little hands off your weapons. I have a 2 yr old granddaughter and it is imperative my weapons be locked at all times. I unlock the Gunvault before I go to bed and relock it in the morning. As a further precaution, there are no chambered rounds in either of my Glocks that I use for HD. When i go out, there is a round chambered.
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