It seems that they have a habit of running out of stock, and not informing orderers.
If you're dealing with stocked items, you're in luck. The prices are right and the deliveries quick. I've received prompt delivery the two times I've used Botach.
If not... Well, the complaints will begin to mount up soon.
They really must fix their ongoing problems with consistancy.
Meriam Webster's: Main Entry: ci·vil·ian Pronunciation: \sə-ˈvil-yən also -ˈvi-yən\, Function: noun, Date: 14th century, 1: a specialist in Roman or modern civil law, 2 a: one not on active duty in the armed services or not on a police or firefighting force b: outsider 1, — civilian adjective