I am the 'other guy' with Botach
You ever wonder who ends up with the stuff they say was sent to you but never arrived? You ever wonder who has the good karma when you have the bad? Who is the Ying for your Yang?
That, my friends, is me.
I have never had a real problem with Botach. Sure, once something that I ordered was not in, but it was a small item (a pen, I think) that was bought on a lark. I have, in fact, had the opposite experience.
Botach has sent me stuff that I never ordered.
They also did not charge me.
When I called to advise them of this, they not only denied having made a mistake, the refused to pay to have it shipped back. I told them that I was just going to keep it, then, and they said that was fine, since the stuff didn't come from them and, presumably, did not exist.
No, I do not order from them anymore. Why?
Any gambler will tell you: quit while you're ahead
The axe bites into the door, ripping a hole in one panel. The maniac puts his face into the hole, cackling gleefully, "Here's Johnny...erk."
"And here's Smith and Wesson," murmurs Coronach, Mozambiquing six rounds of .357 into the critter at a range of three feet. -Lawdog
"True pacifism is the finest form of manliness. But if a man comes up to you and cuts your hand off, you don't just offer him the other one. Not if you want to go on playing the piano, you don't." -Sam Peckinpah
"A human being should be able to change a diaper, plan an invasion, butcher a hog, conn a ship, design a building, write a sonnet, balance accounts, build a wall, set a bone, comfort the dying, take orders, give orders, cooperate, act alone, solve equations, analyze a new problem, pitch manure, program a computer, cook a tasty meal, fight efficiently, die gallantly. Specialization is for insects." -Robert Heinlein