Recently, due to "higher than normal volumes" NJ NICS no longer accepts phone calls, they only take the info via fax, which goes into a pile and they do them as they were received. This started around mid-January and continues with no relief in sight.
Someone needs to file a lawsuit over this. Before you know it your Gov. Pillsbury will eliminate the NJ NCIS staff except for one 90 year old guy. I am surprised the gun grabbers havnt tried that yet actually.