Why would I take S&W's side? Because they've always had mine. I'm a walking jinx. I've had numerous issues with all brands of guns. A number of those S&W (no catastrophic failures though). In all those times not once has S&W asked me to pay a dime. They've handled it all for me in the politest manner possible. I reward that treatment with something called faith. So no I don't think S&W is some "shady car dealer".
Guns don't kill people. Apes with guns kill people! - Robin Williams