Bet a lot of gun shops are started by guys who just like guns, with no business experience or talent.
And they probably get tired of hearing the same lame questions and how the same gun is cheaper at so and sos, or over the web.
A real business person will know how to talk to everyone who comes in the door and also knows that most aren't buying anything that particular day.
They have the long view that most gun shop owners don't.
Lock the doors, they're coming in the windows.