I have a handful of Charters, 3 in .38 and 2 in .44 SPL. (All Connecticut-made). One of the 38s will shoot the crane screw loose but I never felt it was trouble enough to do more than re-tighten it occasionally. Otherwise, they've all been perfect. One of my .44 SPLs is a regular carry.
My sister-in-law has a pretty little nickel-plated Rossi .38 that she has had for 20+ years and has never had problems with.
Charter's customer service gets excellent marks; never had occasion to use them, myself.
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