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Old February 10, 2013, 12:01 PM   #27
Hunter Customs
Senior Member
 
Join Date: March 26, 2005
Location: Osborn, Missouri
Posts: 1,812
Quote:
Well, here's an update.
I took my 629 back over to the dealer I bought it from and talked to them about it. He took it out and shot it to see for himself what it does. He shot it and said it made his left ear ring and didn't bother his right ear at all. Just like me. He said it sounds like all the noise is on the left side and none on the right.
They talked it over with their supplier, who also has a lifetime warranty of their own, seperate from S&W. They told my dealer to send my gun to them and they would send it to S&W and tell them to take it all apart and find what's wrong. In the meantime, if they get another new one in before they get mine back they will just trade me, otherwise we will see how it is when Smith is done with it. If not fixed they will replace it themselves.
I really can't say enough good about my dealer, S.O.S. Pawn in Newport, WA., or his supplier, Davidson's Inc. for the way they have treated me and went to bat for me over this gun. Couldn't ask for more.
Just wanted to let everyone that has been trying to help me figure this out know what is going on.
I'll post the outcome when it's taken care of.
Thanks everyone.
Thanks for the update, I was wondering about this from the first time I read your post.

Kudo's for your local gun store and his distributor, they are another fine example of why I tell people they should support their local gun store and not the large chain stores.

Take that problem to the gun department of the local Wally World and see what the response would be.
Better yet go ask the person behind the counter in the gun department a question about ballistics, they will look at you like you are speaking a unknown language.

In my opinion S&W dropped the ball on this one, they should have had you send the gun back for correction and they should have picked up the tab on the freight both ways.

I wish you the best with resolving this, at least it sounds as if you have some good support.

Best Regards
Bob Hunter
www.huntercustoms.com
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