Done with Texas Heritage Firearms in Austin TX.
Not a long rant.
I've done business there for two years. I've recommended the shop in spite of the generally grumpy and indifferent customer service.
Ive dealt with their poor communication and lackluster service. Im a big boy, dont need to be pampered and coddled at a gun shop. But, was recently treated unprofessionally and rudely. It was a very disrespectful encounter after several transactions over the years. I get that shops are busy and some of them overwhelmed right now.
Gave them the chance to make it right. They didn't. I'm done. Another LGS will be getting my money.