As an FYI..... They might want to see some better pictures of the problems before they decide on a course of action. I'd work on getting those so you can can provide them instantly.
Definitely. I lost the stupid proprietary cable for my camera. I'm going to use the fiance's later. I really didn't want to because she bought me a new one that I returned, saying "I don't need that." We all know where this is gonna head with her lol.