The VA state form says the addresses must match, not that they can't be a PO Box.
The federal form plainly states you can supply other documents to verify physical address.
I looked at both forms online and the instruction for filling them out.
Like I said, no problems at other dealers in VA and a NC shop and WW said no problem.
It seems it is just how this store operates.
I asked the straight question, "So no matter what other documents I have you won't sell if my driver's license has a po box?"
The clerk said that was correct.
He is not correct legally. The fed form does not say that and the state form does not say that and the officer at the VA Firearms Transaction Center said so.