I 100% disagree.
You may have a bad incident but other VAMCs or clinics may have different outcomes.
In the system where I worked; Pittsburgh PA, there was a break-out of Legionaires disease. Several older veterans at the UD(University Drive) location died. It was bad. Several OIG investigations & elected officials really cracked down on that scandal.
As I said, if you have major problems, go to the media or the VA's OIG.
PS: A 083/police officer co-worker I had also worked as a sales clerk part-time for a gun shop. He was a USMC(military police) veteran & later left federal service to take a law enforcement LT position. He could shoot 300/300 with a 10mm Glock 20 pistol, too.