IME, there's nothing wrong with it that would require sending it back to Ruger. Go to you tube or get out your manual with it's (excellant) exploded view diagram and work through it until you finally get it. Then you'll have the wonderful learning experience under your belt and be a pro with your 10/22.
Your descrip is kind of vague, but you've let something boing loose in it and this will make it harder to dis-assemble, from spring pressure holding something against something else, but don't worry too much. If you damage a part getting it apart (unlikely) then parts are all over, cheap and easily replaced.