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Old December 14, 2012, 11:30 PM   #6
finrot
Member
 
Join Date: February 19, 2006
Location: Stamford Ct.
Posts: 94
I bought a used Mk2 from a local gun store and upon shooting it the trigger would not reset. Got on the customer service site and there was a statement saying they no longer serviced Mk2 pistols. I called the service dept. and talked to a woman asking if they could recommend an alternate solution. She asked me what was wrong and put me on hold. She came back on and told me to ship it to them and they would see what they could do. I shipped it UPS next day on Thursday afternoon.The pistol arrived the following tuesday repaired with no charge. This without compare is the best customer service I have ever recieved in my life.
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