I had one interaction with Ruger customer service and they were exceedingly helpful and accomodating.
Picked up the shipping both ways and replaced and installed the lost part on my Red Label for free within the space of about two weeks.
I was already a bit of a Ruger fanboy, but that forever earned my loyalty.
"Growing up as both a Southern and the son of a child of the '50s, I was imprinted with several things that have long stuck with me. The F-86 Saber Jet was the finest fighter ever flown, the National League is always superior, and Leslie Coffelt
was the finest revovler shooter since Mr. Ed."