Another aspect of this whole "discussion" is to make one little comment... "IT'S GREAT TO BE AN AMERICAN!!!"
I think it's awesome that a firearms company is so busy that it can't keep up with demand, and that sometimes a little customer service suffers. You can have 100 people on the factory floor working to assemble parts and fill orders, and one guy answering the phones, and there will still be the odd guy who finds time to write on the internet about how horrible they were treated.
Talking **** about a gun company who is a little slow nowadays should be a real sign that ALL OF US ARE DOING SOMETHING RIGHT!!!